The experience with Pro Home Improvement was a positive one. They answered all my questions when asked. They were on time and completed the work as they said they would on a given time. Cleaned up the surroundings after the work was completed. Despite the cold weather they did a wonderful job. I would definitely recommend them to any one interested in installing a new roof.
Roofing Testimonial
“Best choice we ever made! Pro did a fantastic job on our roof, and they back it with a 25 year fully-transferable guarantee, not a warranty, a GUARANTEE (READ: Anything goes wrong, they come out and fix it; no questions asked!) Our new roof looks great, and after the team cleaned up and went home there was no hint that the roofing crew had even been there. We are very pleased with our new roof and we would definitely recommend Pro to anyone.
The pre-job functions (delivery, contacts, follow up, etc.) were first class. The actual work was executed well, on time and within the quoted budget. We needed a few extra roof boards. The clean up was thorough and the skip was removed as scheduled. I would say that the company projects a high skill base, good administration and a high level of customer consideration. We are very pleased with their performance.
I am extremely happy with my experience and I can’t think of one complaint at all!!! Erica was terrific. I’m no an roofing expert, but Erica sat down and explained everything in detail. The crew who came to do the work were professional, polite and respectful. They cleaned up everything after they were finished and it only took one day. Terrific teamwork.
Pleasant, knowledgeable and the prices were reasonable.
I would like to say that everyone that I dealt with was a pleasure to work with. From the quality material to the craftsmanship, it was well worth every penny. Let me tell you, you’re not going to find anyone else with the warranty they offer, I looked. I wouldn’t hesitate recommending them to friends and family. Thanks again!
Men came on time, made sure everything was cleaned up and walked around to make sure everything was completed to my satisfaction. I had gutters done while I was not home and didn’t realize they were there and done. I would recommend them.
Their customer service is outstanding. Why? They are proactive to follow-up, to protect the relationship when unexpected issues occur, to address quality control.