Each of the three “crews” demonstrated excellent skills and professionalism. The siding crew (Kaz, Stan, and Chris) offered good advice based on their extensive experience, fixing problems with the framing dating back to the original construction of the house in 1991. The gutter installers (Fred and, I think, Dave) took care of several special requests of mine, including downspout placement and extensions. Impressive attention to detail. Finally, Sam finished up the project, quickly reordering and installing replacement shutters (wrong gray) and crafting special caps for the eaves to improve aesthetics. My wife and I have had our share of difficulties with home renovations and upgrades in the past. This experience with PRO was truly a positive one.
Testimonials
I’ll keep this short. Every step of this job was performed as should be expected by professionals. I used to do this type of work so I know what to look for. I asked the PM if I was going to get a good work crew for my job and he immediately said, oh yes, I have two guys and one is a metal trim artist. Well, he was certainly correct. The two guys doing my job did not hurry their work. They performed it with skill and care. I could not be more pleased!! If you get these two guys for your job, they do get hungry by the middle of the day and they love Jet’s Pizza and prefer the Aloha version. Feed your crew! They will appreciate it!
Lastly, the job site was cleaned up after every installation day. It was like they were never there.
I will be needing a new roof in the near future. I now know who I’m calling first…
My total experience with PRO has been exceptional! It started with my first call to customer service. The gentleman who took my information was polite and very professional. The day of the meeting, the same gentleman called to remind me of my appointment. The salesperson, Tim was very professional, yet warm and friendly. He explained the differences between the 3 levels of siding but did not pressure me to select one over the other. I chose the middle of the road siding that included insulation that was not offered with the competitors who also quoted the project.
The day my project was to start, they were a little late, but when I called to inquire, Justin stated that they were on their way and within an hour my job was starting. The installers were very professional and friendly.
The siding looks better than I expected and I am sure that it increases the value of my property. Cleanup was good although they left a few screws and staples on the driveway.
When the city inspector came to inspect the job, we were instantly approved! Like other reviewers, the inspector seemed pretty impressed with the quality of work.
I would use PRO in the future without any hesitation and would gladly recommend them to anyone who asks! Thank you PRO!
I was skeptical when I visited Pro Home Improvement’s website because all the ratings were good. Sometimes that can be a red flag. I decided to give them a try and I’m glad I did. They were friendly, kept their appointments and the work was very well done. Glad I went with Pro. I would definitely use their services again.
Thanks, Pro.
From beginning to end this was probably one of the best decisions in choosing a home improvement company. Everyone involved was very professional and they delivered on their promise. An excellent experience all around and my garage looks fantastic. I am a very happy customer and fully recommend this company.
Great job and great product.
Great job!! Professional!! Great communication!!! Personable staff!!
I am pleased to write a review for Pro Home Improvement. They have really been genuine with helping me fix the damages caused by another roofing contractor. I hired a company who is licensed to do a complete installation for a new roof and they didn’t come thru on the job. They had tarps thrown up to cover holes in the roof and materials were left everywhere from the roof to the yard. I never heard from them again. I googled another contractor and Pro Home Improvement came up. I did some research on them before having them come out and look at the roof. After speaking to the representative and explaining to him what occurred in the past with the other contractor, he took his time with me and answered all my questions. He also made me feel comfortable about where I was spending my money, and with who. So, I finally made the decision to go with Pro Home Improvement! I was scheduled for my installation within a week because of the weather, and they came out, did a complete tear off and installed my roof in one day. They didn’t leave anything hanging, nothing was left on the ground, and they passed inspection with the city which was a huge plus. I was amazed at how efficient they worked. Now I guess you could go anywhere for a roofing job and hope it turns out right, but as a client of theirs I can assure you what sold me was the overall presentation and then they delivered on just what they said they would do. I highly recommend Pro Home Improvement for your next job, they are awesome!! #Fred, Justin, and the rest of the staff.